At Credit Lift Inc® we are passionate about helping our clients improve their credit profile to ultimately achieve their goals. We do our best to assist clients with their credit repair needs and we value customer satisfaction!
By law we cannot make any verbal or written promise, or guarantee of outcome, score increases, or timing of credit repair services.
However, Client’s may request a refund if they believe that Credit Lift did not complete the obligations as defined in our Terms and Conditions, or the Client’s signed agreement.
Refund of up to 100% of total price may be possible to the Client only if all the below conditions exist:
- Client has been current on all payments, without any NSF’s, pauses in service, and Client has completed all payments per the agreement.
- Client must be current on all payments to Credit Lift Inc, and Client shall have completed all payments per agreement.
- Client must have followed all Credit Lift Inc directions based on the suggest Plan of Action. (Excessive time spent with clients in any form of communication, or personal meetings will count against the allocated time per plan, and obviously reduce time spent on actual credit repair, therefore client may not get optimal results).
- On existing credit lines at time of signed agreement, and on any newly obtained credit, recommended in Plan of Action by Credit Lift credit specialist, Client always made at least the minimum payment due on time per industry suggestion (which was communicated with the Client.)
- Upon signing Credit Lift Inc agreement at onboarding client strictly followed at least one of several suggested methods to improve or increase scores as noted in the Plan of Action.
Consumer will receive a full refund of monies paid if there are no deletions of derogatory items within 120 days from the date Consumer signed this Agreement.
Consumer may cancel this Agreement at any time with written email notification, or telephone communication.
To receive a 100% refund of total money paid to Credit Lift Inc, the Client shall request such refund in writing and mail into 17350 State Highway 249, Suite 220, #4095 Houston, Texas 77064.
Credit Lift Inc shall review the request to confirm if Client complied with the terms of our Refund Policy which can take 7-10 business days after letter is received. Credit Lift Inc shall determine the final refund is due and the decision shall be final.